I would like to express my appreciation for the excellent professional service offered by International Data Care in recovering information from my damaged hard disk ...

• Don’t Panic!!!
  
  
• If possible, backup the data immediately.
  
  
• If the drive makes scraping, tapping, clicking, or humming sounds do not use utility software.
  
  
• Do not power up a device that has obvious physical damage, or is making unusual sounds.
  
  
• Shut down the computer to avoid further damage to the drive and its data.
  
  
• Do not attempt recovery yourself on severely traumatized drives (i.e., turning the computer off and on, using over-the-counter diagnostic tools), as this may cause further damage or permanent data loss.
  
  
• Configure another computer/server to temporarily replace the problem unit, restore available backups onto the new unit, and reconfigure it as necessary to begin productive work.
  
  
• Contact ICrashcare for recovery advice. Because of the broad range of complex operating systems – such as Windows NT/2003, Mac OS X, UNIX/LINUX and NetWare – using utility software can potentially cause data loss.