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I would like to express my appreciation for the excellent professional service offered by International Data Care in recovering information from my damaged hard disk ...

Using specialised equipment sourced from right across the world, our extensive facilities and expertise ensures that most of the hard drives sent to us have data successfully recovered from them. That includes all drives sent to us under our ‘no win, no fee’ policy, which means that we often get the recovery jobs that our competitors cannot successfully complete themselves.

The first step is always to analyze the storage media to identify the nature of the problem and the extent of the damage. Each job is unique and will vary according to the type of storage media, storage capacity, type of files and operating system.

Standard service level provides you with results of the Analysis within one working day. Express service is available with immediate start up and 7-hour response. The damage assessment report tells the customer what we can recover, how much time it will take and how much it will cost. It is up to the customer to decide whether we should go ahead with the recovery. We supply data on whatever medium the customer specifies.